NCC
Cable Cut Around Senegal, Cote de’Ivoire Disrupts Nigeria’s Banking, Telecommunication Services
Yinka Olajoyetan, Lagos
The Nigerian Communication Commission has said that an undersea Cable cuts somewhere in Cote de’Ivoire and Senegal, with an attendant disruption in Portugal has negatively impacted data and fixed telecom services in several countries of West Africa, including Nigeria, Ghana, Ivory Coast, Senegal, Cote de Ivoire, among others.
In a statement signed late on Thursday by the Commissions Director, Public Affairs, Reuben Muoka, operators of these cables have commenced repairs already, and services are gradually being restored.
“A combination of cable cuts, resulting in equipment faults on the major undersea cables along the West African Coast, have negatively impacted data and fixed telecom services in several countries of West Africa, including Nigeria, Ghana, Ivory Coast, Senegal, Cote de Ivoire, among others.
“The cuts occurred somewhere in Cote de’Ivoire and Senegal, with an attendant disruption in Portugal.
“Cable companies – West African Cable System (WACS) and African Coast to Europe (ACE) in the West Coast route from Europe have experienced faults while SAT3 and MainOne have downtime.
“Similar undersea cables providing traffic from Europe to the East Coast of Africa, like Seacom, Europe India Gateway (EIG), Asia-Africa-Europe 1 (AAE1), are said to have been cut at some point around the Red Sea, resulting in degradation of services across on these routes.
“In Nigeria and other West African countries, Internet access and speed have experienced disruptions in the networks of service providers in the affected countries.
“Operators of these cables have commenced repairs already, and services are gradually being restored.
“They have promised to work round the clock to ensure that services are restored to the affected countries within the shortest possible time.
“It is important to bring this information to the knowledge of corporate and individual consumers on these services,” the NCC statement sighted by kadecommunicationng read.
Meanwhile, many commercial banks in Nigeria experienced disruption to their services as network speed slowed during online banking transactions.
In a statement sent to it’s customers late on Thursday, First City Monument Bank (FCMB), one of Nigeria’s commercial banks stated that, “We are aware that you may be experiencing service unavailability on *329#, FCMB Mobile, Internet Banking (Personal & Business), and our Agent Banking platform (Interbank Transfers).
“This is a result of a technical issue we are currently experiencing with one of our network partners, which the partner is working hard to resolve.
“Our alternative services (FCMB ATMs and POS) are available for you to carry out your transactions.
“We sincerely apologise for any inconvenience this may cause and will update you as soon as the channels become available for your use. Thank you for choosing FCMB,”
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